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  1. Sea Life Sydney Aquarium
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what do I do?

I'm unsure if my booking has been successful - what do I do?

Please contact us below if you are unsure whether your payment went through, we can then check to see if your booking has completed.

Please also check your bank account to see if any payment has been attempted. 

Buy Tickets Still need help? - Contact Us

Related articles

  • How do I contact your Customer Services team?
  • I have booked my tickets online, but not received an e-mail confirmation?
  • I may have two bookings, what do I do?
  • I haven't received my print@home tickets?
  • I have received an error message when making a booking?
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