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  1. Sea Life Sydney Aquarium
  2. Booking Help
Booking Help

Booking Help

Help with making and changing bookings

Online Booking Help

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what do I do?

Tickets & Confirmations

  • I haven't received my print@home tickets.
  • I have booked my tickets online, but not received an e-mail confirmation?
  • What if I need to collect my tickets but I do not have the card I used to purchase?

Amending a booking

  • Can I change the time/date of my booking?
  • Can I cancel my booking/get a refund?
  • I need to remove/add tickets to my order
  • Can I make a provisional booking?
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