Booking Help

Online Booking Help

• What payment cards do you accept for an online booking?
• I have received an error message when making a booking?
• Why am I booking into a time slot?
• I'm unsure if my booking has been successful - what do I do?
• I may have two bookings, what do I do?
• I've booked the wrong tickets, what do I do?

Tickets & Confirmations

• I haven't received my print@home tickets.
• I have booked my tickets online, but not received an e-mail confirmation?
• I have purchased tickets for someone else, how do they collect their tickets?
• What if I need to collect my tickets but I do not have the card I used to purchase?

Amending a booking

• Can I change the time/date of my booking?
• Can I cancel my booking/get a refund?
• I need to remove/add tickets to my order
• Can I make a provisional booking?