help centre home
Logo
back to website
  1. Sea Life Sydney Aquarium
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • I accidentally purchased duplicate tickets. What should I do?
  • I have booked my tickets online, but not received an e-mail confirmation?
  • What if I need to collect my tickets but I do not have the card I used to purchase?

What if I need to collect my tickets but I do not have the card I used to purchase?

Your ticket/Merlin Annual Passes is digital and there is no physical ticket or card to be collected. All you need to do is show the barcode on your phone at the attraction entrance for our staff to scan.

 

Buy Tickets Still need help? - Contact Us

Related articles

  • I have booked my tickets online, but not received an e-mail confirmation?
  • Why am I booking into a time slot?
  • Can I cancel my booking/get a refund?
  • Can I change the time/date of my booking?
  • How do I collect my Merlin Annual Pass or SEA LIFE Annual Pass?
© Merlin Entertainments 2026 Privacy Terms and Conditions